Terms of Service

Last updated: November 26, 2025

1. Acceptance of Terms

By accessing or using Aerobase ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Aerobase provides personalized jetlag recovery plans, flight search optimization, and calendar integration features to help travelers minimize the effects of jet lag. The Service includes:

  • Science-backed jetlag recovery recommendations
  • Light therapy and sleep scheduling
  • Meal timing guidance
  • Flight search with jetlag optimization
  • Calendar integration for recovery plans

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Subscription Plans and Pricing

Aerobase offers free and paid subscription tiers:

  • Free: 3 flights per year, basic recovery plans
  • Pro: Unlimited flights, advanced features, calendar sync
  • Business: Team features, priority support, API access

Pricing is displayed in USD. Actual charges may vary based on your payment method and location.

5. Billing and Payment

For paid subscriptions:

  • Payment is processed securely by Stripe
  • Billing occurs at the start of each billing period (monthly or annual)
  • Subscriptions automatically renew unless cancelled before the renewal date
  • You may update your payment method at any time in account settings
  • Failed payments may result in service suspension until resolved
  • Price changes will be communicated at least 30 days in advance

6. Free Trial

New users may be eligible for a 7-day free trial of Pro features:

  • No payment information required to start the trial
  • Trial converts to Free plan automatically unless you subscribe
  • One trial per user/household

7. Cancellation and Refunds

We offer flexible cancellation and a satisfaction guarantee:

  • Cancellation: Cancel anytime through account settings or customer portal
  • Access after cancellation: You retain access until the end of your billing period
  • 30-day money-back guarantee: Request a full refund within 30 days of initial purchase
  • Refund requests: Contact support@aerobase.app
  • Pro-rated refunds: Not available for partial billing periods after 30 days

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service
  • Share your account with others
  • Scrape or harvest data from the Service

9. Intellectual Property

All content, features, and functionality of the Service are owned by Aerobase and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

10. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • Recovery plans will eliminate jetlag entirely
  • Flight information will always be accurate

Health Disclaimer: Aerobase provides general wellness recommendations. Our suggestions are not medical advice. Consult a healthcare professional for medical concerns.

11. Limitation of Liability

To the maximum extent permitted by law, Aerobase shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance.

13. Contact

For questions about these Terms of Service, contact us at:

legal@aerobase.app