Airline
JetBlue (B6)
Discover JetBlue Airways (B6): cabins, Mint business class, TrueBlue loyalty program, hubs, and passenger pros and cons in this concise airline guide.
IATAB6ICAOJBUDestinations124Fleet288Skytrax3/5
At a Glance
IATA CodeB6
ICAO CodeJBU
AllianceIndependent Carrier
CountryUnited States
Fleet Size288
Websitewww.jetblue.com
Customer Service+1-800-538-2583
Twitter@JetBlue
FacebookJetBlue
Skytrax Rating★★★☆☆ (3/5)
Founded2000
Hubs
JetBlue Hub Airports
Primary hub and focus city airports.
Pros & Cons
Pros
- ✓More legroom in standard economy than many major U.S. competitors
- ✓Free high‑speed Wi‑Fi and seatback entertainment on most aircraft
- ✓Complimentary snacks and soft drinks with a wider‑than‑average selection
- ✓Mint business class is well‑reviewed on transcontinental and transatlantic routes
- ✓Generally friendly cabin crews and a relaxed onboard atmosphere
- ✓TrueBlue points are relatively easy to redeem with no traditional blackout dates on JetBlue flights
Cons
- ✗Operational reliability and on‑time performance can be inconsistent, especially at congested Northeast airports
- ✗Limited global network compared with large legacy carriers and no major alliance membership
- ✗Customer service response times can be slow during major disruptions or weather events
- ✗Basic economy (Blue Basic) has more restrictions, including boarding order and change rules
- ✗Cabin experience can vary between older and newer aircraft, especially as the fleet transitions from E190 to A220
