Airline
Frontier Airlines, Inc. (F9)
Learn about Frontier Airlines (F9): cabins, fees, hubs, FRONTIER Miles, and passenger reviews to decide if this ultra-low-cost carrier fits your trip.
IATAF9ICAOFFTDestinations117Fleet180Skytrax2/5
At a Glance
IATA CodeF9
ICAO CodeFFT
AllianceIndependent Carrier
CountryUnited States
Fleet Size180
Websitewww.flyfrontier.com
Customer Service+1-801-401-9000
Twitter@FlyFrontier
Facebookflyfrontier
Skytrax Rating★★☆☆☆ (2/5)
Founded2006
Hubs
Frontier Airlines, Inc. Hub Airports
Primary hub and focus city airports.
Pros & Cons
Pros
- ✓Often very low base fares on many U.S. domestic routes and select international leisure destinations.
- ✓Extensive network from Denver and other focus cities to secondary and leisure-oriented airports.
- ✓Newer Airbus A320-family fleet, which can offer relatively modern cabins and improved fuel efficiency.
- ✓Option to customize the travel experience by paying only for selected extras such as bags, seat selection, and priority boarding.
- ✓Stretch seats provide a reasonably comfortable extra-legroom option at a lower price than traditional premium cabins on many competitors.
Cons
- ✗Ultra-low-cost model means many services that are included on legacy carriers—such as carry-on bags, checked bags, seat selection, and onboard snacks—cost extra.
- ✗Seat pitch in standard economy is tighter than on many full-service airlines, which can feel cramped on longer flights.
- ✗Limited or no in-flight entertainment and generally no Wi-Fi on many aircraft.
- ✗Customer service and irregular operations handling (delays, cancellations, rebooking) receive mixed to negative reviews from some passengers.
- ✗Schedule frequency on certain routes may be low, reducing same-day rebooking options during disruptions.
